Q: How do I check on the status of my power leveling order?
ANSWER: Our customer service is available 24 hours per day, 7 days per week. To check the latest status of your power leveling order, please contact us in live chat, via email or instant messengers.
Q: I login the Live Chat but you are not responding. What is the matter?
ANSWER: Under such situation, we urge you to calm down and be a little more patient to us. Our customer service representative may be temporally away from their work station or either that, we may be experiencing high traffic volume on our live Chat system. Your patience and understanding is highly appreciated in this matter. But we will try to respond you as soon as possible.
Q: Why do we need your phone number and sometimes need to call you when you have made an order?
ANSWER: We may need to call you for verification purposes before delivery. With your current phone number we are able to verify or complete your order in the quickest possible time.
Q: How is powerleveling going?
ANSWER: First, you can choose which game and which level you want to buy, you can contact us, and then we can tell you what to do. And then you can tell me your character name and password, we will level up your leveling, if you pay for it also, when we finish it you can change your password.
Q: What kind of payment methods do you accept?
ANSWER: We accept numerous safe payment methods, such as PayPal, Credit Card, Western union, Money bookers, and Wire Transfer. For large order we suggest you use Western union as the payment method to guarantee an instant delivery without the hassle of order verification. Please note payment with confirmed billing address and optional verified buyer status will help your order be processed faster.
Q: I have sent an e-check, but I did not mean to. How do I cancel it?
ANSWER: If you have mistakenly sent a pending e-check, you may log onto our live chat to request a refund. If you wish to receive an instant delivery, you may place the order with a valid credit card or Money Booker. Our live chat representatives can guide you through this process and will answer any questions you might have.
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